An Open Letter To Amazon.com

This is some feedback that I just sent to Amazon. I thought I’d share it.

I’m sure you must get this question a lot, but do you have any plans to support PayPal in the future?

Call me lazy, but sometimes I’d rather just not order something, than to have to transfer funds from my PayPal account back to my regular account just to spend it (despite their recent problems).

Like just now. I wanted to purchase High Performance MySQL, figuring I’d pay using some funds that I have sitting in PayPal at the moment. But Amazon doesn’t accept it. My regular account is awaiting my next paycheck before I make any unnecessary purchases. And it would take several days to transfer money from PayPal back to my regular accounts, so all semblance of convenience is lost.

Please, please, please add PayPal support.

Please?

Need a use-case? PayPal is one of the few ways I can purchase a gift for my wife without her seeing the bill. [Ed note: pretend you didn't read that, sweetheart ;) ] But the main use-case is just that it’s awfully darned convenient to use PayPal when you already have funds sitting in the account. It’s a source of funds that are already outside my primary budget management, so it’s almost like “free money” that I don’t feel guilty about spending (because as far as my budget calculations are concerned, it’s already “spent”).

C’mon, Amazon… MAKE MONEY NOW!!!!1!1!

Sorry, I don’t know what came over me.

Don’t I at least deserve a $20 gift certificate for making my message entertaining (as well as informative)?

No?

…darn…

$10?

Alright, I’ll stop now.

Seriously, though.

PayPal.

Your customers want it.

Do you agree? Why not let Amazon know?

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8 Comments

  1. Posted 10/20/2004 at 6:47 pm | Permalink

    Does Amazon respond to feedback? :-P I sent them an e-mail a couple weeks ago, and didn’t get any reply — not even an automated one notifying my e-mail had been received. The same for e-mails I sent before.

  2. Posted 10/20/2004 at 10:18 pm | Permalink

    I think paypal still has that ‘debit bar’ thing which works just like a regular mastercard. Either that or you can request a paypal mastercard check card thing that works like a check card but takes the money from your paypal.

  3. Posted 10/21/2004 at 8:13 am | Permalink

    I would love to have this functionality, you’re right it would save so much time, instead of having to move the funds to my main account I could just buy the music or whatever that I wanted.

  4. Posted 10/21/2004 at 8:58 am | Permalink

    No, the message displayed by Amazon’s feedback page after you submit a comment says that you will not receive a reply. So I don’t really expect to get a response. It would be nice if I did, though.

  5. Posted 10/21/2004 at 9:43 am | Permalink

    I’ve been in the same situation, and puzzled over it as well. Amazon, you are missing an opportunity here!

  6. Brian
    Posted 10/26/2004 at 7:52 am | Permalink

    Amazon sees eBay as its #1 competitor

  7. Posted 3/2/2005 at 12:30 am | Permalink

    I just used that debit card option today at Amazon: very nice. I think it answers your need, so why not give it a try.

  8. Posted 5/15/2006 at 1:04 pm | Permalink

    Hey, in this way , i will be soon finishing my paypal balance. But I am also happy that soon
    i will be reading all books, in my wishlist, as soon as i can use paypal to do IT RIGHT NOW!

    But i know with my own expericne they do not response, i have many times , emailed them but never found Answer!

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