Tag Archives: Television

Customer Service, Bad and Good

This is a little story about customer service. It’s about bad customer service, and it’s about good customer service. It’s about how a customer service rep should make sure that he really knows the answer to a question before spouting off, and if he isn’t sure, he should ask someone else.

The dramatis personae in this little skit are Comcast and Tivo. Comcast will be playing the role of bad customer service, and Tivo is cast in the role of the hero. [...]

Posted in Personal | Also tagged , , , , , | 7 Comments

Sesame Street

Over on waxy.org’s links, I found this list of Sesame Street videos on YouTube. Talk about bringing back some memories. I’ve always loved Capital I, and Atlanta band Rooke used to do a version of it that was just beautiful.

Other favorites include Mahna Mahna, The Ladybug Picnic, C is for Cookie, I Love Trash, and The Martians (yepyepyep). [...]

Posted in Entertainment, Fun, Whatever | Also tagged , , , , | 4 Comments

Finally joined the Tivolution

We finally got a Tivo. I bought an 80hr model off of eBay for $150. It arrived about two weeks ago, and I finally installed it last weekend. We set up some of our favorite shows as Season Passes and put Bruce Campbell in my actor wishlist (hey, I forgot that he was an extra in Darkman!).

We’re just starting to get used to it. One of Susan’s favorite features is the Guide (“You mean I don’t have to watch that stupid TV Guide Channel anymore? If I had known that, we would have gotten Tivo years ago.”), and we’ve taken advantage of the ability to rewind live TV shows a couple of times.

The next big step will be getting it on our home network. [...]

Posted in Hardware, Personal, Tech | Also tagged | 11 Comments

Tivo

TiVo TCD540040 Series2 40-Hour Digital Video Recorder

Tivo Series2 40GB DVR — $50 after rebate!

A couple of days ago, I read about a $150 rebate from Tivo. [...]

Posted in Electronics, Entertainment, Hardware, Tech | Also tagged , , | 14 Comments